Return Policy

Birch & Oak Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! You are able to return your item within 7 days of receiving your order. Please note that you pay for the return shipping. 

Items MUST be in the following condition:

  • Unworn
  • Unwashed
  • Free of damages
  • Must have the original tags

To initiate a return or exchange, please complete the following steps:

  1. Send an email to
  2. Please include your name and order number and the reason for your return

DO NOT send an item back without reaching out to us first. 


All final sale & clearance items are for final sale and cannot be returned or exchanged. Jewelry is also final sale.